The Community Software Consortium (CSC) is soliciting Proposals for the acquisition of Software Support Services for its suite of Municipal Software. A software support service should be able to carry out tasks such as: remote trouble shooting and software conflict solving, installation and basic usability assistance, as well as supplying updates and patches for bugs and security holes in the supported software. Service should be able to support one or more cloud, server or PC-based platforms.
A copy of the RFP is available here.
The CSC reserves the right to cancel or reject in whole or part, any or all proposals in the best interest of the CSC. Proposal deadline is 11:30 a.m. EDT on November 13, 2015. Late proposals will not be accepted.