Archive | Software RSS feed for this section

Quality Data Services Inc. / Zobrio named winner for CSC Collectors Software

The CSC Board of Directors, on behalf of the Collectors Planning Committee, is pleased to announce that Quality Data Services / Zobrio are the winners of the RFP pending completion of a signed contract, for a new Collector’s software, for Current CSC Collector Tier members in good standing.

About the Companies and Software
Quality Data Services Inc. is the leading Collection software provider in the state of Connecticut, providing collection and assessing services to more than 92% of communities in that state.  Their software is scalable, and is used in the smallest to the largest of communities. What’s appealing about the Quality Data/Zobrio product is that they’re constantly investing in upgrading and improving the system. They are actively working on a new version native in the cloud/internet environment to be released in January of 2019.

Zobrio has provided municipal solutions in the state of Massachusetts since 1976. One of their flagship products – cash management – will be offered as an optional module to interested towns.  The combined expertise of Quality Data and Zobrio, in Collection software & Massachusetts municipal finance, assures us of a stellar product at highly affordable costs. An optional utility billing program is also available.

The RPIS Condo Enhancements are now available.

A new version of the CSC’s Real Property Information System (RPIS) will be available to all members starting June 9thIn addition to the new Condo features, a number of smaller issues were addressed.  Contact your DLS IT advisor to get the new version of RPIS.  (CSC Cloud users will receive the update automatically – coming soon. Watch your email for a rollout date.)

We are hoping to have a user meeting, to review the new features, at the MAAO conference on Thursday morning June 25th, if we can find a room.  More info shortly.

In addition to the new Condo features, a number of smaller issues were addressed.

These include:

RPIS 3.1a

Data Management and Valuation Enhancements:

  • Modified condo data storage, reporting, and valuation as recommended by the CSC Condo Committee.
  • Added Base Value and Base Rate fields to the Land table, and modifed Cost to populate them.
  • The system now supports range edits on dates.  The Low and High Values entered on the (useful for sale dates, bld permit, inspections etc.) Table/Column List screen will be applied to the year portion of the date.  If the High Value is left blank or set to zero, then the current calendar year will be used as the upper value.  This has been implemented in DMT, Transaction Processor, and Re-Edit.
  • Added a parcel-based page number to the Parcel Listing report. (Good for lengthy parcels like camps or big commercial properties.)
  • Column labels are now shown on the “column pick” screen for Parcel List and Audit List.
  • Removed unused fields from the Table / Column List screen.
  • Inactive columns are now excluded from column lists in Query Builder, Update Builder, etc.
  • On the Query Builder screen, added processing for Key Level 2 tables.
  • An Edit button has been added to the Query Builder screen to allow users to edit queries.
  • Added a subquery wizard to Update Builder.
  • In Image Maintenance:
    • Added a “confirmation” dialog box to the Replace button, to address the problem of inadvertently clicking Replace instead of Add.
    • When deleting a photo, deletion of the photo file is now allowed only if it is not referenced by any other parcel in the PICTURES table.
    • When adding new photos, the program now makes sure the new file is not already referenced by another parcel in the PICTURES table.
    •  Added a Note button.
    •  Added Land (LND) to list of allowable photo types.
    •  Added support for various photo sizes (users can change the default size in Local Settings).  A photo larger than the default size will be downsized; otherwise the size is not adjusted.  In all cases, the original width-to-height ratio of the photo is maintained.  This also works for photos taken in portrait mode.

Bug fixes:

  • Fixed problem in Sketch where using the backspace key in the Label text box crashes Sketch and deletes the vector.
  • Fixed problem with entering apostrophe in Name or Address on Search screen.

Town of Washington and CSC receive $128,000 CIC Innovation Grant for Connecting the Dots: Public Access, Cloud Accounting, and Security



BOSTON – Thursday, February 6, 2014 –Secretary of Administration and Finance Glen Shor today announced the 37 projects slated to receive funding from the $4 million Community Innovation Challenge (CIC) grant program.  Now in its third year, the Patrick Administration originally authorized the establishment of the CIC program in the Fiscal Year 2012 budget.  The program incentivizes and supports regionalization and other cost saving initiatives that will change the way local governments do business to maintain service delivery and stretch every tax payer dollar as far as possible.

The Town of Washington acting as the lead community on behalf of the Community Software Consortium, is receiving $128,000 for  “Connecting the Dots: Public Access, Cloud Accounting, and Security”

This is the 2nd CIC grant the consortium has received.  In FY2012, it received $287,000 to move its systems to a cloud environment.   This brings the total received to over $400,000!

This new grant will allow the CSC to create a new tier for Remote IT support, build a generic loader system for communities to load their assessing and valuation information into a public access system on the web free for all CSC members, and begin work on its integrated Accounting and Treasury System.

The full press release can be read here:  FY14 Community Innovation Challenge Grants Final Release


CSC Application Suite Upgrades Currently in Progress


CSC Real Property Information System (RPIS) as well as the Tax Administration (Collection) applications are currently undergoing software design enhancements.   The enhancements to both applications were requested and funded by members of each tier.  The Assessing membership tier approved of a complete re-design of the RPIS Condo Unit record. The enhancements will allow end users to effectively value condo properties through the application’s condo valuation menu function.  Design enhancements were created by a committee of CSC members.   Membership was provided an opportunity to review and comment on the draft proposal. The proposal was finalized and is currently in production with a target completion date of January  21, 2014.

Condo Unit Specifications
Condo Property Record Card
Condo Record Design


The Collector’s tier has developed a long term multiple faceted enhancement plan consisting of four enhancement projects.  Each project incorporates a varied number of enhancements to the existing application.  Enhancements run the gamut from current screen revisions and revised system options to increasing security access.  Other enhancements incorporate into the system advanced capabilities such as acceptance of batch payment and utility billing.

Tax Administration Application Plan

CSC Personal Property Application ~ Table Updates and Upgrades

The Personal Property Application, part of the group’s application suite, has been upgraded for FY 2014.  Modifications to the application include FY 2014 base table updates of Marshall and Swift costs.  Included in table updates for FY 2014 are three new categories of items:  Sports/ Recreation Centers, Service Repair, and Closed Circuit Security.  Additionally, Farm Animal Excise values (FVAC) have been updated to reflect FY 2014 costs, though rates are the same as in FY 2013.  Upgrades to the application include minor bug fixes and the addition of new reports suggested by end-users.  These reports include: LA-4 Cross Check all Accounts, District LA-4 Cross Check, Account Listing by Local Account ID, Account Detail for Businesses, and Property Record Cards listing business accounts only excluding summer home accounts. Please contact CSC IT Support staff to obtain the latest copy of the application.