Archive | Collectors RSS feed for this section

Quality Data Services Inc. / Zobrio named winner for CSC Collectors Software

The CSC Board of Directors, on behalf of the Collectors Planning Committee, is pleased to announce that Quality Data Services / Zobrio are the winners of the RFP pending completion of a signed contract, for a new Collector’s software, for Current CSC Collector Tier members in good standing.

About the Companies and Software
Quality Data Services Inc. is the leading Collection software provider in the state of Connecticut, providing collection and assessing services to more than 92% of communities in that state.  Their software is scalable, and is used in the smallest to the largest of communities. What’s appealing about the Quality Data/Zobrio product is that they’re constantly investing in upgrading and improving the system. They are actively working on a new version native in the cloud/internet environment to be released in January of 2019.

Zobrio has provided municipal solutions in the state of Massachusetts since 1976. One of their flagship products – cash management – will be offered as an optional module to interested towns.  The combined expertise of Quality Data and Zobrio, in Collection software & Massachusetts municipal finance, assures us of a stellar product at highly affordable costs. An optional utility billing program is also available.

Collector Annual Meeting Nov 2, 2017 10 am

Springfield Public Library
16 Acres Branch
Community Room
1187 Parker St
Springfield MA 01129

10:00 am Refreshments

10:15 am Meeting Starts
Register Here

 

CSC Releases RFP for Collections Systems

The Community Software Consortium is soliciting Proposals for a Tax Collection and Billing solution for its membership.

The Members & The Technology

The CSC has approximately 15 Collector Tier member communities interested in a solution based on this RFP. (See list in CostReponse Appendix 2.) The collection system is currently connected directly with the CSC Assessing System through a ‘loader’ bridge. A similar bridge will be needed from the collection system to the assessing system in use by the assessors of each member town. For many this will be Tyler IASWorld.

The Goals

The CSC Assessors plan to transition to Tyler IASWorld during FY19. The CSC Collectors wish to have a solution in place with an implementation plan and schedule that allows for a seamless transition, and insures that tax bills can be sent timely.

Our goal is to insure that any transition results in services that are equal to or better than the current solution. Equally important is the ongoing annual maintenance/support pricing for current CSC members consistent with the membership dues structure now in place. Current members currently pay between $1200-$2000 for annual Collector Tier Membership, and either half or all of the General Dues of $925. Further information is available here on the website.

The RFP is available on the Commbuys website:

BD-18-1527-CSC01-CSC01-20307

https://www.commbuys.com/bso/external/bidDetail.sdo?docId=BD-18-1527-CSC01-CSC01-20307&external=true&parentUrl=bid

Responses must be received no later than Monday Oct 16th at 11:30 am, 2017.

Stonewall Solutions Selected for Support Services

On behalf of the Board of Directors, we are delighted to announce that Stonewall Solutions Inc. has been selected to provide support services in response to the RFP procurement process.

The decision was very challenging, and the board really appreciated the members’ participation in this process. Your collective feedback helped tremendously.

All three vendors presented strong selling points in their favor as well as deficiencies in certain areas, each with different strengths and skill sets. The price proposal of Stonewall was the most advantageous at $80,000. It was most in keeping with our need to be fiscally responsible and to insure that our annual budget continues to be stable, while allowing for upgrades and benefits for the membership.  Real Estate Research Consultants (RRC) and Regional Resource Group (RRG) price proposals were $96,000+, and $360,000+ respectively.  Stonewall’s bid also fits within the current budget framework already approved for FY17 dues.

It was noted that a significant number of members expressed a preference for RRG. Utilization of their services would have required a more than 4 fold increase in dues ABOVE the already increased dues slated for FY17.  We believe it is our responsibility to provide our membership with the best possible tools to get the job done, in a fiscally responsible manner. In this way, we can assure that ALL our members have an affordable solution.

Many communities, provided they have funds available, may choose to augment the services provided by the CSC by directly contracting with either of the two other vendors, as many currently do now, when they need additional help or services.  This is certainly an option to consider, keeping in mind that municipalities are bound by State Retirement Board and Ethics rules vis-à-vis retired state or municipal employees.

We will be in touch over the next few weeks as we work out the specifics of our contract with Stonewall and how their work will likely interweave with the support services from the Dept. of Revenue’s Local Services division who are continuing their support role beyond the start of FY17.

Our long-term goal will be to insure that there is strong and effective support for our members and that the CSC has an excellent support solution in place regardless of any future changes at DLS.

Again, thank you for your input and participation in this process.

2017 Membership Dues Now Payable

The 2017 Membership dues are now ready for members.

Annual Dues for FY 2017The Community Software Consortium (CSC) consists of multiple membership tiers. Each community member belongs to the General Membership Tier and additionally can belong to one or more tiers.

Dues Assessments are determined annually by vote of the members of each tier.

Beginning in FY 2017, the members voted to have a 3-tiered dues based on the number of parcels in the community.

FY 2017 Dues   (July 1, 2016 –  June 30, 2017)

  • General Fund -$925
    • Assessed to each member community
    • Governed by the Board of Directors
    • Consortium Operating Expenses, Outreach, Advertising, Procurement
  • Assessing Tier    (FY2017)
    • $2,200  =   less than 1000 parcels
    • $2,850   =   1000 -4999 parcels
    • $3,550  =  5000 or more parcels
    • Assessed to each Assessing member in addition to the General Dues
    • CSC Real Estate application
      • Local or Cloud hosting
    • CSC Personal Property Application
      • Local or Cloud hosting
    • Application enhancements, maintenance, training
    • CSC Website – Community-specific landing page; public access to securely hosted assessment data
    • Marshall & Swift Cost Table licenses
    • Reporting tools for ad hoc reporting:
      • IQ Objects
      • Business Objects
  • Collection Tier  (FY 2017)
    • $1,200  =   less than 1000 parcels
    • $1,600   =   1000 -4999 parcels
    • $2,000  =  5000 or more parcels
    • Assessed to each Collection member in addition to the General Dues
    • CSC Tax Administration software
      • Local or Cloud hosting
    • Application maintenance and training
  • Personal Property Tier – $750
    • Personal Property Application
      • Local or Cloud hosting
    • Support & maintenance
    • Marshall & Swift Cost Table license
    • (Included free in Assessing Tier)
  • Technical Tier – $750
    • General Membership within the CSC
    • Public Access
  • Remote IT Tier –  Estimated  to be $1000-1400
    • Remote Backups of all community computers with storage up to 250 Gb
    • Daily monitoring
    • Periodic email notifications to community contact
  • Finance Tier –  Estimated to be $1200-1500
    • General Accounting Module for Accountants and Treasurers