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CSC Releases RFI for Collections Systems

The Community Software Consortium is seeking information about Collection Systems.

The purpose of this RFI is to elicit responses from the vendor community to provide information about their existing cloud or PC-based solutions that will enable the Community Software Consortium (CSC), and its member communities across the Commonwealth to better understand the options available for tools that can perform Property Tax & Utility Collection and Billing tasks.

The CSC is currently using a system of their own design and strongly encourages responses from vendors interested in the CSC’s current collection system, and who may have the ability to support and develop that system collaboratively with the CSC.

Responses to this RFI should include information that would be useful in the event that subsequent procurement solicitations related to this RFI were to be pursued. Vendors may submit multiple responses if they offer multiple solutions.

The RFI is available here:


Responses should be received no later than Friday July 14th, 2017.

FY 2018 Dues set

The dues for FY 2018 have been set.

Invoices will be sent out in July 2017.

Details here:  FY 2018 Dues

Tyler Technologies Named Apparent Winner with IasWorld CAMA System

MassIT along with the procurement committee has selected Tyler Technologies, with its IasWorld software, as the apparent winner in the RFQ process for a new CAMA system for CSC communities.

We are thrilled by this announcement, as Tyler is one of the leading assessment software vendors in the world, and provides a native cloud system with the most advanced and forward looking solution on the market today.  Reports from current users in Massachusetts are highly favorable.

Tyler has been a successful vendor in Massachusetts and New England for decades. This is a relatively new system which replaces their older IASUniverse.

Details will be provided to members at the annual meeting on October 13th.

New LA4 Report Available

The DOR has updated the requirements for the LA4 Report.  The new report is now available for all CSC communities.  If you have a local installation (e.g. Oracle) you can get the file here: LA4 LINK

If you need help with the install, contact DLS support and they will be happy to assist you.

All cloud communities already have the new LA4 report updated as of August 31st., 2016


Mass IT Releases RFQ for State CAMA System

CAMA System Bid Process
As mentioned in previous updates, the state is moving forward on its commitment to replace the current CSC/State CAMA system.  MassIT is taking the lead in this process, having received a $500,000 capital allocation for this purpose.  

The state procurement process is a bit different from municipal procurement, and can be a much lengthier process than municipal procurement.   Because of a very tight timeline, and a state requirement that the first $500,000 needs to be expended in FY17, MassIT made the decision to proceed with an RFQ to convert all CSC CAMA users to another system.

Once a vendor is selected, the state will assist with the conversion of CSC communities to the new software.  MASSIT funds will be used to cover these conversion costs. The DOR has pledged to help make the transition as smooth as possible.  It is anticipated that the process to convert all towns will take several years, and, although there is no guarantee, the expectation is that MassIT will request funds to be available in FY18 and FY19 to complete the process as necessary.

In the interim, the system you are currently using will continue to be supported by both DOR and Stonewall Solutions.

The schedule is as follows:
Aug 22, 2016          RFQ released to Public
Aug 29, 2016          Questions Deadline
Sept 16, 2016         RFQ Bids Deadline
Sept 26-30, 2016    Vendor Demonstrations  (Exact Dates  TBA)
Oct 11, 2016           Bidder Decision Finalized
Oct 13, 2106           CSC Annual Meeting

There are a lot of questions and logistics involved in this process.  The board is working diligently to identify all relevant issues, and potential options for membership consideration. Each of you will likely have many questions that you’d like clarification about. You may have ideas or perspectives that it would be important for the board to consider. Please contact the Executive Director or any CSC board member and let us know what concerns you, and your ideas or suggestions for solutions if appropriate.

If you’d like to see a copy of the RFQ, it is available here:


CSC Annual Meeting
The Annual Meeting date has been set for Oct. 13, 2016.  As noted above there will be very important items to discuss.

Stonewall Solutions Selected for Support Services

On behalf of the Board of Directors, we are delighted to announce that Stonewall Solutions Inc. has been selected to provide support services in response to the RFP procurement process.

The decision was very challenging, and the board really appreciated the members’ participation in this process. Your collective feedback helped tremendously.

All three vendors presented strong selling points in their favor as well as deficiencies in certain areas, each with different strengths and skill sets. The price proposal of Stonewall was the most advantageous at $80,000. It was most in keeping with our need to be fiscally responsible and to insure that our annual budget continues to be stable, while allowing for upgrades and benefits for the membership.  Real Estate Research Consultants (RRC) and Regional Resource Group (RRG) price proposals were $96,000+, and $360,000+ respectively.  Stonewall’s bid also fits within the current budget framework already approved for FY17 dues.

It was noted that a significant number of members expressed a preference for RRG. Utilization of their services would have required a more than 4 fold increase in dues ABOVE the already increased dues slated for FY17.  We believe it is our responsibility to provide our membership with the best possible tools to get the job done, in a fiscally responsible manner. In this way, we can assure that ALL our members have an affordable solution.

Many communities, provided they have funds available, may choose to augment the services provided by the CSC by directly contracting with either of the two other vendors, as many currently do now, when they need additional help or services.  This is certainly an option to consider, keeping in mind that municipalities are bound by State Retirement Board and Ethics rules vis-à-vis retired state or municipal employees.

We will be in touch over the next few weeks as we work out the specifics of our contract with Stonewall and how their work will likely interweave with the support services from the Dept. of Revenue’s Local Services division who are continuing their support role beyond the start of FY17.

Our long-term goal will be to insure that there is strong and effective support for our members and that the CSC has an excellent support solution in place regardless of any future changes at DLS.

Again, thank you for your input and participation in this process.